Arbuda Health (“Arbuda,” “we,” “us”) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to our website and the medical-travel and treatment-coordination services we provide to patients from the US & Canada seeking care at accredited hospitals in India.
1. Information we collect
When you contact us or request a consultation, we collect the information you choose to share — typically your name, email address, phone number, and country — along with the medical details, reports, and imaging you provide so our specialists and partner hospitals can review your case and plan appropriate treatment. We also collect limited technical and usage data (such as device and browser information) when you visit our website.
2. How we use your information
We use your information to respond to your enquiry, prepare a free medical opinion and cost estimate, coordinate your treatment and travel, connect you with accredited hospitals and treating physicians in India, communicate with you about your case, and improve our services. We do not sell your personal or health information.
3. How we share your information
We share your information only as needed to serve you: with the accredited Indian hospitals, treating physicians, and laboratories reviewing and planning your care, and with trusted service providers (including travel and visa support) who are bound by confidentiality obligations. We may also disclose information where required by law.
4. International transfers
Because your treatment is coordinated and delivered in India, your information may be transferred to and processed in India (and in other countries where our service providers operate). Wherever your information is processed, we protect it consistent with this policy.
5. Data security
We use reasonable administrative, technical, and physical safeguards to protect your information, and we limit access to those who need it to serve you. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your choices and rights
You may request access to, correction of, or deletion of your personal information, and you may withdraw your consent at any time. To exercise these choices, contact us at info@arbudahealth.com.
7. Contact us
If you have any questions about this policy or your information, reach us at info@arbudahealth.com or on WhatsApp at +1 608-866-0454.